{"xsrfToken":"3fb40a1ac2d25bd990b7bf349b9e3c420557d86f_lout","branding":{"id":"11","key":"fin","name":"Finance","portalBaseUrl":"/servicedesk/customer/portal/11"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/3de52851-f2de-4a16-9883-bd12db2df063/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OTQwN2RjOC1jZTQ1LTRmOWEtOWI2MC0yOGVlYzI4ZGU5MTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNkZTUyODUxLWYyZGUtNGExNi05ODgzLWJkMTJkYjJkZjA2MyI6WyJyZWFkIl19LCJleHAiOjE3NTI4NzE5ODQsIm5iZiI6MTc1Mjg3MTM4NH0.7C1Dvqj_6pi6tpb3eIqnvXxR2gKsTJF0f0_5xd-GOlU&client=49407dc8-ce45-4f9a-9b60-28eec28de917&mode=fit","logoId":"3de52851-f2de-4a16-9883-bd12db2df063","isLogoAvailable":true,"helpCenterTitle":"Welcome to the TechnologyAdvice Help Center!","sharedPortalName":"TechnologyAdvice Help Center","userInitialAnnouncementHeader":"Where can I get help?","userInitialAnnouncementMessageWiki":"<p>Not sure where to go to for support? Check out the <a href=\"https://docs.google.com/document/d/1fw62kPfI4zX4DUDtNVGsqC4-RUMzuW7_pjps-eD2qKQ/edit#\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Treasure Map</a> that includes common resources and contacts for technology and beyond.</p>\n<p><a href=\"https://docs.google.com/spreadsheets/d/1-cZsyvvXzoiH8FJrYYyo8UHo-XQsZN40tCeQalZ19Zc/edit#gid=0\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">The Tzar Sheet</a> has points of contact for most major software platforms in use, as well as preferred methods to report issues.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the TechnologyAdvice Help Center!","sharedPortalName":"TechnologyAdvice Help Center","announcementHeader":"Where can I get help?","announcementMessage":"Not sure where to go to for support? Check out the [Treasure Map|https://docs.google.com/document/d/1fw62kPfI4zX4DUDtNVGsqC4-RUMzuW7_pjps-eD2qKQ/edit#] that includes common resources and contacts for technology and beyond.\n\n[The Tzar Sheet|https://docs.google.com/spreadsheets/d/1-cZsyvvXzoiH8FJrYYyo8UHo-XQsZN40tCeQalZ19Zc/edit#gid=0] has points of contact for most major software platforms in use, as well as preferred methods to report issues.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#141e2d","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d71df21b-4055-46d5-81b7-c4ab1476102f/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OTQwN2RjOC1jZTQ1LTRmOWEtOWI2MC0yOGVlYzI4ZGU5MTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ3MWRmMjFiLTQwNTUtNDZkNS04MWI3LWM0YWIxNDc2MTAyZiI6WyJyZWFkIl19LCJleHAiOjE3NTI4NzE5ODQsIm5iZiI6MTc1Mjg3MTM4NH0.lc2iT_oIhwzW7oKci-5xUad-eV_N6N9YYXYmlYWlM20&client=49407dc8-ce45-4f9a-9b60-28eec28de917&height=300&mode=fit","bannerMediaApiFileId":"d71df21b-4055-46d5-81b7-c4ab1476102f","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#141e2d","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"11","key":"fin","projectId":10055,"serviceDeskId":11,"name":"Finance","description":"<p>Welcome! You can raise a request for Finance using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/11","reqTypes":[{"id":"135","name":"Ask a question","descriptionHtml":"<p>If this is payroll related, please reach out to payroll@technologyadvice.com. Thanks!</p>","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10646,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10646","groups":[36],"key":""},{"id":"187","name":"Customer Invoice Updates & Disputes","descriptionHtml":"","callToAction":"Customer Invoice Updates & Disputes","introHtml":"","icon":10647,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10647","groups":[54],"key":""},{"id":"136","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10624,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10624","groups":[36],"key":""},{"id":"183","name":"General/Expenses","descriptionHtml":"","callToAction":"General/Expenses","introHtml":"","icon":10647,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10647","groups":[50],"key":""},{"id":"190","name":"General/Revenue","descriptionHtml":"","callToAction":"General/Revenue","introHtml":"","icon":10647,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10647","groups":[54],"key":""},{"id":"189","name":"New Affiliate Partners (Formerly New Deal Sheet)","descriptionHtml":"","callToAction":"New Affiliate Partners (Formerly New Deal Sheet)","introHtml":"","icon":10647,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10647","groups":[54],"key":""},{"id":"185","name":"New Client Forms","descriptionHtml":"","callToAction":"New Client Forms","introHtml":"","icon":10647,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10647","groups":[54],"key":""},{"id":"186","name":"New Customer Billings","descriptionHtml":"","callToAction":"New Customer Billings","introHtml":"","icon":10647,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10647","groups":[54],"key":""},{"id":"204","name":"Procurement - Existing Software Renewal","descriptionHtml":"","callToAction":"Procurement - Existing Software Renewal","introHtml":"","icon":10710,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10710","groups":[53],"key":""},{"id":"202","name":"Procurement - New Seat, Existing Software","descriptionHtml":"","callToAction":"Procurement - New Seat, Existing Software","introHtml":"","icon":10710,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10710","groups":[53],"key":""},{"id":"200","name":"Procurement - New Software","descriptionHtml":"","callToAction":"Procurement - New Software","introHtml":"","icon":10710,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10710","groups":[53],"key":""},{"id":"203","name":"Procurement - New Vendor, Non-Software","descriptionHtml":"","callToAction":"Procurement - New Vendor, Non-Software","introHtml":"","icon":10710,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10710","groups":[53],"key":""},{"id":"137","name":"Ramp Issue or Request","descriptionHtml":"<p>Could any of our Ramp Guides help?</p>\n<p>General Guide: <a href=\"https://docs.google.com/presentation/d/1VJimFo7pfV-mhq3enlIo9zpvQLST7LpH15VKWPG8MEY/edit#slide=id.ge95a7e10f6_0_1134\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://docs.google.com/presentation/d/1VJimFo7pfV-mhq3enlIo9zpvQLST7LpH15VKWPG8MEY/edit#slide=id.ge95a7e10f6_0_1134</a></p>\n<p>FAQs: <a href=\"https://docs.google.com/presentation/d/1EewljbX8-7o152gHQ3iQsXVFO4e6XZGMsRHvFFevVso/edit#slide=id.g164ecb6c592_1_0\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://docs.google.com/presentation/d/1EewljbX8-7o152gHQ3iQsXVFO4e6XZGMsRHvFFevVso/edit#slide=id.g164ecb6c592_1_0</a></p>\n<p>Card Request Guidelines: <a href=\"https://docs.google.com/presentation/d/1-4H4ZX60_GnrLzNHS4tx3Gwk2seitZ1vs14GnGkv_Q4/edit#slide=id.g23e5d0c2975_0_54\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://docs.google.com/presentation/d/1-4H4ZX60_GnrLzNHS4tx3Gwk2seitZ1vs14GnGkv_Q4/edit#slide=id.g23e5d0c2975_0_54</a></p>","callToAction":"Ramp Issue or Request","introHtml":"","icon":10682,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10682","groups":[50],"key":""},{"id":"134","name":"Submit a request or incident","descriptionHtml":"<p>If this is payroll related, please reach out to payroll@technologyadvice.com. Thanks!</p>","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10637,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10637","groups":[36],"key":""},{"id":"182","name":"Tipalti","descriptionHtml":"<p>Could the Tipalti Guide help?<br> <a href=\"https://docs.google.com/presentation/d/1gD8xdxy0zEet6AORwMUEdLXCj5-p2Q9G64qXqQ0TEhY/edit#slide=id.ge95a7e10f6_0_1134\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://docs.google.com/presentation/d/1gD8xdxy0zEet6AORwMUEdLXCj5-p2Q9G64qXqQ0TEhY/edit#slide=id.ge95a7e10f6_0_1134</a></p>","callToAction":"Tipalti","introHtml":"","icon":10695,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10695","groups":[50],"key":""},{"id":"198","name":"Tipalti - New Vendor","descriptionHtml":"","callToAction":"Tipalti - New Vendor","introHtml":"","icon":10695,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10695","groups":[50],"key":""},{"id":"184","name":"Procurement Request","descriptionHtml":"","callToAction":"Procurement Request","introHtml":"","icon":10647,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10647","groups":[],"key":""}],"reqGroups":[{"id":50,"name":"Expenses"},{"id":53,"name":"Procurement"},{"id":54,"name":"Revenue"},{"id":36,"name":"Other"}],"orderMapping":{"52":[183],"50":[183,182,198,137],"54":[190,189,187,186,185],"53":[204,203,202,200],"37":[137],"51":[134],"36":[134,135,136]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"c8cf5cd0-dc47-3077-9744-5978dcff2653","appLinkName":"System Confluence","appLinkUrl":"https://technologyadvice.atlassian.net/wiki","spaceKey":"FIN","spaceName":"Finance","spaceUrl":"https://technologyadvice.atlassian.net/wiki/spaces/FIN","isServer":false},"labels":[],"projectKey":"FIN","serviceDeskId":11,"kbLinkDomainURLs":["https://technologyadvice.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":11,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FIN","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OTQwN2RjOC1jZTQ1LTRmOWEtOWI2MC0yOGVlYzI4ZGU5MTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA1NSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTI4NzI1ODMsIm5iZiI6MTc1Mjg3MTM4M30.7JhFmQuexlIbASY4u-yDK5NLxjSB_bLkL8RSilIASCA","targetCollection":"upload-project-10055","endpointUrl":"https://api.media.atlassian.com","clientId":"49407dc8-ce45-4f9a-9b60-28eec28de917","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":136,"projectId":10055,"issueType":{"id":"10170","name":"Emailed request"},"form":{"name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","intro":"<p>Request received from your email support channel.</p>","instructions":"","icon":10624,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10624","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Subject","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Body","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/11/create/136","requestValidateBaseUrl":"/servicedesk/customer/portal/11/validate/136","calendarParams":{"firstDay":0,"date":"2025-07-18T15:43:04-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"c8cf5cd0-dc47-3077-9744-5978dcff2653","appLinkName":"System Confluence","appLinkUrl":"https://technologyadvice.atlassian.net/wiki","spaceKey":"FIN","spaceName":"Finance","spaceUrl":"https://technologyadvice.atlassian.net/wiki/spaces/FIN","isServer":false},"labels":[],"projectKey":"FIN","serviceDeskId":11,"kbLinkDomainURLs":["https://technologyadvice.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OTQwN2RjOC1jZTQ1LTRmOWEtOWI2MC0yOGVlYzI4ZGU5MTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA1NSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NTI4NzI1ODQsIm5iZiI6MTc1Mjg3MTM4NH0.ahApnRIWxLsRoUU3krWoqUKtXw3x2jM5ilR0EC7syNY","targetCollection":"upload-project-10055","endpointUrl":"https://api.media.atlassian.com","clientId":"49407dc8-ce45-4f9a-9b60-28eec28de917","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/11?xdm_e=https%3A%2F%2Ftechnologyadvice.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJhZjZmNGMyMTQ5MWRiZDRkNDBmOTdhNDkwMmZjZjllY2ViYzBlNGE1YTExMTdjZTNhNTg0MmFiNjY0MDIyMGQ3IiwiaXNzIjoiNzg1NGUyOTMtODE4Zi0zYzJmLTg1NTUtNjc0NGNlZTIzNTRiIiwiY29udGV4dCI6e30sImV4cCI6MTc1Mjg3MjI4NCwiaWF0IjoxNzUyODcxMzg0fQ.eqYx8dJBL98vfD_s5rPMOaXu9lCObkkVAicwsGqeKg4\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6Ijc4NTRlMjkzLTgxOGYtM2MyZi04NTU1LTY3NDRjZWUyMzU0YiIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL3RlY2hub2xvZ3lhZHZpY2UuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvdGVjaG5vbG9neWFkdmljZS5hdGxhc3NpYW4ubmV0In0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJGSU4iLCJpZCI6IjEwMDU1In19fSwiZXhwIjoxNzUyODcyMjg0LCJpYXQiOjE3NTI4NzEzODR9.gi_309m9fsu4h7l3ZTkhG5HndF6-aqiHQHlHGb1-PE8\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://technologyadvice.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://technologyadvice.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"FIN\\\",\\\"id\\\":\\\"10055\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"FIN\\\",\\\"project.id\\\":\\\"10055\\\",\\\"servicedesk.serviceDeskId\\\":\\\"11\\\",\\\"servicedesk.requestTypeId\\\":\\\"136\\\"}\",\n \"timeZone\":\"America/Chicago\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://technologyadvice.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}