Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
{"xsrfToken":"e49b8f4104abcbe2070706b1722e59109a381e5a_lout","branding":{"id":"11","key":"fin","name":"Finance","portalBaseUrl":"/servicedesk/customer/portal/11"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/3de52851-f2de-4a16-9883-bd12db2df063/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OTQwN2RjOC1jZTQ1LTRmOWEtOWI2MC0yOGVlYzI4ZGU5MTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjNkZTUyODUxLWYyZGUtNGExNi05ODgzLWJkMTJkYjJkZjA2MyI6WyJyZWFkIl19LCJleHAiOjE3NzA1NDAyMTksIm5iZiI6MTc3MDUzOTYxOX0.aXVwAK5rxttL8m5DwTeXBozat9gAUgE7rTI8Ax30Gz0&client=49407dc8-ce45-4f9a-9b60-28eec28de917&mode=fit","logoId":"3de52851-f2de-4a16-9883-bd12db2df063","isLogoAvailable":true,"helpCenterTitle":"Welcome to the TechnologyAdvice Help Center!","sharedPortalName":"TechnologyAdvice Help Center","userInitialAnnouncementHeader":"Where can I get help?","userInitialAnnouncementMessageWiki":"<p>Not sure where to go to for support? Check out the <a href=\"https://docs.google.com/document/d/1fw62kPfI4zX4DUDtNVGsqC4-RUMzuW7_pjps-eD2qKQ/edit#\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Treasure Map</a> that includes common resources and contacts for technology and beyond.</p>\n<p><a href=\"https://docs.google.com/spreadsheets/d/1-cZsyvvXzoiH8FJrYYyo8UHo-XQsZN40tCeQalZ19Zc/edit#gid=0\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">The Tzar Sheet</a> has points of contact for most major software platforms in use, as well as preferred methods to report issues.</p>","translations":{"en-US":{"helpCenterTitle":"Welcome to the TechnologyAdvice Help Center!","sharedPortalName":"TechnologyAdvice Help Center","announcementHeader":"Where can I get help?","announcementMessage":"Not sure where to go to for support? Check out the [Treasure Map|https://docs.google.com/document/d/1fw62kPfI4zX4DUDtNVGsqC4-RUMzuW7_pjps-eD2qKQ/edit#] that includes common resources and contacts for technology and beyond.\n\n[The Tzar Sheet|https://docs.google.com/spreadsheets/d/1-cZsyvvXzoiH8FJrYYyo8UHo-XQsZN40tCeQalZ19Zc/edit#gid=0] has points of contact for most major software platforms in use, as well as preferred methods to report issues.","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#141e2d","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/d71df21b-4055-46d5-81b7-c4ab1476102f/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OTQwN2RjOC1jZTQ1LTRmOWEtOWI2MC0yOGVlYzI4ZGU5MTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmQ3MWRmMjFiLTQwNTUtNDZkNS04MWI3LWM0YWIxNDc2MTAyZiI6WyJyZWFkIl19LCJleHAiOjE3NzA1NDAyMTksIm5iZiI6MTc3MDUzOTYxOX0.pg0tlGR5kTPzw-PeQ1KgM9XbF1fTL15G2Q5MSUEuFXo&client=49407dc8-ce45-4f9a-9b60-28eec28de917&height=300&mode=fit","bannerMediaApiFileId":"d71df21b-4055-46d5-81b7-c4ab1476102f","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#141e2d","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"11","key":"fin","projectId":10055,"serviceDeskId":11,"name":"Finance","description":"<p>Welcome! You can raise a request for Finance using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/11","reqTypes":[{"id":"135","name":"Ask a question","descriptionHtml":"<p>If this is payroll related, please reach out to payroll@technologyadvice.com. Thanks!</p>","callToAction":"Ask a question","introHtml":"<p>Have a question? Submit it here.</p>","icon":10646,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10646","groups":[36],"key":""},{"id":"187","name":"Customer Invoice Updates & Disputes","descriptionHtml":"","callToAction":"Customer Invoice Updates & Disputes","introHtml":"","icon":10647,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10647","groups":[54],"key":""},{"id":"136","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10624,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10624","groups":[36],"key":""},{"id":"183","name":"General/Expenses","descriptionHtml":"","callToAction":"General/Expenses","introHtml":"","icon":10647,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10647","groups":[50],"key":""},{"id":"190","name":"General/Revenue","descriptionHtml":"","callToAction":"General/Revenue","introHtml":"","icon":10647,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10647","groups":[54],"key":""},{"id":"189","name":"New Affiliate Partners (Formerly New Deal Sheet)","descriptionHtml":"","callToAction":"New Affiliate Partners (Formerly New Deal Sheet)","introHtml":"","icon":10647,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10647","groups":[54],"key":""},{"id":"185","name":"New Client Forms","descriptionHtml":"","callToAction":"New Client Forms","introHtml":"","icon":10647,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10647","groups":[54],"key":""},{"id":"186","name":"New Customer Billings","descriptionHtml":"","callToAction":"New Customer Billings","introHtml":"","icon":10647,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10647","groups":[54],"key":""},{"id":"204","name":"Procurement - Existing Software Renewal","descriptionHtml":"","callToAction":"Procurement - Existing Software Renewal","introHtml":"","icon":10710,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10710","groups":[53],"key":""},{"id":"202","name":"Procurement - New Seat, Existing Software","descriptionHtml":"","callToAction":"Procurement - New Seat, Existing Software","introHtml":"","icon":10710,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10710","groups":[53],"key":""},{"id":"200","name":"Procurement - New Software","descriptionHtml":"","callToAction":"Procurement - New Software","introHtml":"","icon":10710,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10710","groups":[53],"key":""},{"id":"203","name":"Procurement - New Vendor, Non-Software","descriptionHtml":"","callToAction":"Procurement - New Vendor, Non-Software","introHtml":"","icon":10710,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10710","groups":[53],"key":""},{"id":"137","name":"Ramp Issue or Request","descriptionHtml":"<p>Could any of our Ramp Guides help?</p>\n<p>General Guide: <a href=\"https://docs.google.com/presentation/d/1VJimFo7pfV-mhq3enlIo9zpvQLST7LpH15VKWPG8MEY/edit#slide=id.ge95a7e10f6_0_1134\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://docs.google.com/presentation/d/1VJimFo7pfV-mhq3enlIo9zpvQLST7LpH15VKWPG8MEY/edit#slide=id.ge95a7e10f6_0_1134</a></p>\n<p>FAQs: <a href=\"https://docs.google.com/presentation/d/1EewljbX8-7o152gHQ3iQsXVFO4e6XZGMsRHvFFevVso/edit#slide=id.g164ecb6c592_1_0\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://docs.google.com/presentation/d/1EewljbX8-7o152gHQ3iQsXVFO4e6XZGMsRHvFFevVso/edit#slide=id.g164ecb6c592_1_0</a></p>\n<p>Card Request Guidelines: <a href=\"https://docs.google.com/presentation/d/1-4H4ZX60_GnrLzNHS4tx3Gwk2seitZ1vs14GnGkv_Q4/edit#slide=id.g23e5d0c2975_0_54\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://docs.google.com/presentation/d/1-4H4ZX60_GnrLzNHS4tx3Gwk2seitZ1vs14GnGkv_Q4/edit#slide=id.g23e5d0c2975_0_54</a></p>","callToAction":"Ramp Issue or Request","introHtml":"","icon":10682,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10682","groups":[50],"key":""},{"id":"134","name":"Submit a request or incident","descriptionHtml":"<p>If this is payroll related, please reach out to payroll@technologyadvice.com. Thanks!</p>","callToAction":"Submit a request or incident","introHtml":"<p>Submit a request or report a problem.</p>","icon":10637,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10637","groups":[36],"key":""},{"id":"182","name":"Tipalti","descriptionHtml":"<p>Could the Tipalti Guide help?<br> <a href=\"https://docs.google.com/presentation/d/1gD8xdxy0zEet6AORwMUEdLXCj5-p2Q9G64qXqQ0TEhY/edit#slide=id.ge95a7e10f6_0_1134\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">https://docs.google.com/presentation/d/1gD8xdxy0zEet6AORwMUEdLXCj5-p2Q9G64qXqQ0TEhY/edit#slide=id.ge95a7e10f6_0_1134</a></p>","callToAction":"Tipalti","introHtml":"","icon":10695,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10695","groups":[50],"key":""},{"id":"198","name":"Tipalti - New Vendor","descriptionHtml":"","callToAction":"Tipalti - New Vendor","introHtml":"","icon":10695,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10695","groups":[50],"key":""},{"id":"184","name":"Procurement Request","descriptionHtml":"","callToAction":"Procurement Request","introHtml":"","icon":10647,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10647","groups":[],"key":""}],"reqGroups":[{"id":50,"name":"Expenses"},{"id":53,"name":"Procurement"},{"id":54,"name":"Revenue"},{"id":36,"name":"Other"}],"orderMapping":{"52":[183],"50":[183,182,198,137],"54":[190,189,187,186,185],"53":[204,203,202,200],"37":[137],"51":[134],"36":[134,135,136]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"c8cf5cd0-dc47-3077-9744-5978dcff2653","appLinkName":"System Confluence","appLinkUrl":"https://technologyadvice.atlassian.net/wiki","spaceKey":"FIN","spaceName":"Finance","spaceUrl":"https://technologyadvice.atlassian.net/wiki/spaces/FIN","isServer":false},"labels":[],"projectKey":"FIN","serviceDeskId":11,"kbLinkDomainURLs":["https://technologyadvice.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":11,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"FIN","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OTQwN2RjOC1jZTQ1LTRmOWEtOWI2MC0yOGVlYzI4ZGU5MTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA1NSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzA1NDA4MTksIm5iZiI6MTc3MDUzOTYxOSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.ai7OGngjBnj5V7b7kPgi41AgpC9pezpiq9POtvn307Q","targetCollection":"upload-project-10055","endpointUrl":"https://api.media.atlassian.com","clientId":"49407dc8-ce45-4f9a-9b60-28eec28de917","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":136,"projectId":10055,"issueType":{"id":"10170","name":"Emailed request"},"form":{"name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","intro":"<p>Request received from your email support channel.</p>","instructions":"","icon":10624,"iconUrl":"https://technologyadvice.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10624","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Subject","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Body","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/11/create/136","requestValidateBaseUrl":"/servicedesk/customer/portal/11/validate/136","calendarParams":{"firstDay":0,"date":"2026-02-08T02:33:39-0600","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"c8cf5cd0-dc47-3077-9744-5978dcff2653","appLinkName":"System Confluence","appLinkUrl":"https://technologyadvice.atlassian.net/wiki","spaceKey":"FIN","spaceName":"Finance","spaceUrl":"https://technologyadvice.atlassian.net/wiki/spaces/FIN","isServer":false},"labels":[],"projectKey":"FIN","serviceDeskId":11,"kbLinkDomainURLs":["https://technologyadvice.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI0OTQwN2RjOC1jZTQ1LTRmOWEtOWI2MC0yOGVlYzI4ZGU5MTciLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDA1NSI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NzA1NDA4MTksIm5iZiI6MTc3MDUzOTYxOSwiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.ai7OGngjBnj5V7b7kPgi41AgpC9pezpiq9POtvn307Q","targetCollection":"upload-project-10055","endpointUrl":"https://api.media.atlassian.com","clientId":"49407dc8-ce45-4f9a-9b60-28eec28de917","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[{"params":{},"key":"com.atlassian.plugins.atlassian-connect-plugin:jsd-status-page__sd-portal-header-create_request","name":"sd-portal-header","html":"<div class=\"ap-container\" id=\"ap-jsd-status-page__sd-portal-header-create_request\">\n\n <div class=\"ap-content \" id=\"embedded-jsd-status-page__sd-portal-header-create_request\"></div>\n <script class=\"ap-iframe-body-script\">\n (function(){\n var data = {\n \"addon_key\":\"jsd-status-page\",\n \"uniqueKey\":\"jsd-status-page__sd-portal-header-create_request\",\n \"key\":\"sd-portal-header-create_request\",\n \"moduleType\":\"webPanels\", \"moduleLocation\":\"servicedesk.portal.header.create_request\", \"title\":\"sd-portal-header\", \"cp\":\"\",\n \"general\":\"\",\n \"w\":\"\",\n \"h\":\"\",\n \"url\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net/portal-header/11?xdm_e=https%3A%2F%2Ftechnologyadvice.atlassian.net&xdm_c=channel-jsd-status-page__sd-portal-header-create_request&cp=&xdm_deprecated_addon_key_do_not_use=jsd-status-page&lic=none&userAccess=true&cv=1001.0.0-SNAPSHOT&jwt=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJiMDk3MTU4YzExMGRkMDUyYWFkNjViODYxMzBjMjZhYjgwMzM4NjZkYjkwOTc2YTFkYWRlZjliMTdmZWZlODg1IiwiaXNzIjoiNzg1NGUyOTMtODE4Zi0zYzJmLTg1NTUtNjc0NGNlZTIzNTRiIiwiY29udGV4dCI6e30sImV4cCI6MTc3MDU0MDUxOSwiaWF0IjoxNzcwNTM5NjE5fQ.IACIH6OeOddAooa-YvnyYkw6XSqIGkaS0zVZx-j3lGU\",\n \"contextJwt\": \"eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJxc2giOiJjb250ZXh0LXFzaCIsImlzcyI6Ijc4NTRlMjkzLTgxOGYtM2MyZi04NTU1LTY3NDRjZWUyMzU0YiIsImNvbnRleHQiOnsibmF2Ijp7ImlzTmV3TmF2aWdhdGlvbiI6dHJ1ZX0sInVybCI6eyJkaXNwbGF5VXJsIjoiaHR0cHM6XC9cL3RlY2hub2xvZ3lhZHZpY2UuYXRsYXNzaWFuLm5ldCIsImRpc3BsYXlVcmxTZXJ2aWNlZGVza0hlbHBDZW50ZXIiOiJodHRwczpcL1wvdGVjaG5vbG9neWFkdmljZS5hdGxhc3NpYW4ubmV0In0sImppcmEiOnsicHJvamVjdCI6eyJrZXkiOiJGSU4iLCJpZCI6IjEwMDU1In19fSwiZXhwIjoxNzcwNTQwNTE5LCJpYXQiOjE3NzA1Mzk2MTl9.yNABhLxGJrrVtur1ndraYY3zKmQKtXL6ra_7mZ_lGDg\", \"structuredContext\": \"{\\\"nav\\\":{\\\"isNewNavigation\\\":true},\\\"url\\\":{\\\"displayUrl\\\":\\\"https://technologyadvice.atlassian.net\\\",\\\"displayUrlServicedeskHelpCenter\\\":\\\"https://technologyadvice.atlassian.net\\\"},\\\"jira\\\":{\\\"project\\\":{\\\"key\\\":\\\"FIN\\\",\\\"id\\\":\\\"10055\\\"}}}\",\n \"contentClassifier\":\"\",\n \"productCtx\":\"{\\\"project.key\\\":\\\"FIN\\\",\\\"project.id\\\":\\\"10055\\\",\\\"servicedesk.serviceDeskId\\\":\\\"11\\\",\\\"servicedesk.requestTypeId\\\":\\\"136\\\"}\",\n \"timeZone\":\"America/Chicago\",\n \"origin\":\"https://jsd-status-page.us-west-1.prod.public.atl-paas.net\",\n \"hostOrigin\":\"https://technologyadvice.atlassian.net\",\n \"sandbox\":\"allow-downloads allow-forms allow-modals allow-popups allow-popups-to-escape-sandbox allow-scripts allow-same-origin allow-top-navigation-by-user-activation allow-storage-access-by-user-activation\", \"apiMigrations\": {\n \"gdpr\": true\n }\n}\n;\n if(window.AP && window.AP.subCreate) {\n window._AP.appendConnectAddon(data);\n } else {\n require(['ac/create'], function(create){\n create.appendConnectAddon(data);\n });\n }\n }());\n</script>\n\n</div>\n"}],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}